Once you have been accepted as a member, the process is fairly simple. Orders are placed and picked up once a month . Check the website frequently for the order date as it will not always be on the same day every month. After placing your order, it will be confirmed and we will contact you to make sure that your order is available and will be ready for pickup. All orders are picked up in Aliso Viejo. Payments must be processed via PayPal.
Unfortunately we do not have the resources to store your order so be sure that you will be available to pick it up on pickup day. If you have any special requests, please don't hesitate to bring it to our attention and we will do our best to work with you. For those customers that wish to have their items cut for them we charge a $5 handling fee per item for this service. You must choose the handling fee in the shopping cart and add it to your order if you wish to take advantage of this.
One final note. We understand that feeding a raw diet is expensive and sometimes difficult to plan. Meat prices fluctuate weekly based on market value as well as case quantities are ever changing based on how suppliers choose to package. We are committed to keeping prices as low as possible for our members as well as ensuring a consistent ordering process. Your patience and flexibility is greatly appreciated and makes coordinating pricing and availability easier to maintain.
How it Works